Digital Evolution

SEIU Healthcare’s Mobile App

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members using the app

In May, we released the brand new SEIU Healthcare Mobile App on both iOS and Android. This platform allows you to be more connected to your union and community than ever before; providing important information and resources at your fingertips based on classification, workplace, region, and city.

News, alerts and customized push notifications

Search your collective agreements

Live Chat

Events

On our mobile app you can:
  • Access and search for anything on your collective agreement
  • Find important contact information for your stewards and union representatives
  • Discover the latest union and labour relations news
  • Be the first to know about upcoming events and save them directly to your calendar
  • Update your contact information
  • Live Chat and/or request a callback with an MSC representative
What is coming next?
  • Important Resources:
    • E-Learning
    • SEIU Savings
    • Video Library
  • New Member Orientation
  • Contact Your Steward
  • and much more!

“The mobile app keeps me connected to all the upcoming events SEIU is having and allows me to save them right into my phone’s calendar. This keeps me informed, organized and on time!”

Tina, Steward from Sault Ste. Marie
“I love that everything is at my fingertips, especially my collective agreement, live chat with the MSC and upcoming events. I think SEIU has created a real gamechanger.”
Brad, Steward from Orillia
Don’t have our mobile app yet?
DOWNLOAD NOW

See what our members had to say about the app

Give Us Your Feedback!

Since the initial launch, we have already made some significant improvements, but we want to ensure our App has everything you need.

With the goal of releasing version 2.0 of the mobile app early next year, we need your feedback to make it even better.

TAKE THE SURVEY

Member Service Centre

Earlier this year, we revamped our Member Resource Centre and added more ways for you to connect with our representatives.

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Calls received by the MSC as of November 22, 2021

Our brand-new Member Service Centre is an advanced platform that allows you to:

  • Live Chat with an MSC representative on both the SEIU Mobile App and website
  • Submit a call back request if you are unable to get a hold of an agent
  • Send us an email at msc@seiuhealthcare.ca
  • Call us from Monday to Friday 8:30 a.m. to 4:30 p.m. at 1-877-672-7348

Since launching the MSC, we have:

  • Improved phone wait times and have dedicated Grievance Lines for stewards
  • Opened new forms of communication that are more convenient for each member
  • Returned calls and emails faster and more efficiently

The Member Service Centre can help with:

  • Filling out important forms and applications like your PLP Insurance
  • Updating your latest contact information
  • Providing guidance while navigating through your collective agreement
  • Signing you up for union initiatives and events